Support
How can we help?
Everything you need to know about using Ocurn, troubleshooting, and getting in touch with our team.
Frequently Asked Questions
Do I need special hardware to use Ocurn?
Currently, Ocurn runs entirely on your phone. Our models are optimised to run locally, meaning you just need a modern smartphone to start capturing and analysing your sessions. We are developing dedicated hardware for the future—while it won't be strictly necessary to use the system, it will be highly recommended for perfect, frictionless analysis.
Does Ocurn need an internet connection to work?
The core Vision model runs offline on your device, processing real-time video without an internet connection for instant feedback. However, our Logic node—the larger models that adapt your long-term plan, synthesize context, and make high-level decisions—does require an active internet connection to function.
When will I get access?
We are rolling out access to users on our waitlist in cohorts. If you haven't already, make sure to join the waitlist. We will notify you via email as soon as a spot opens up.
Still need help?
Our team is always here to assist you. Whether you're running into technical issues or just want to chat about your training, reach out.